HomeWorks Property Management LLC Baltimore Property Management
6.9 / 10
HomeWorks Property Management LLC provides a range of services that appear to prioritize communication and customer satisfaction. Clients appreciate the responsiveness and willingness to assist, which helps in resolving issues effectively. Many have noted that the team is approachable and dedicated to making their experience smoother.
Additionally, their innovative tools such as an online portal enhance the management process, allowing for easy communication and updates. Overall, HomeWorks seems committed to offering a commendable management service that aims to maintain a strong relationship with its clients.
Service options
Online appointments
On-site services
HomeWorks Property Management LLC Baltimore Property Management is in position 6 of real estate agencies in Baltimore
Table
Customer Reviews
If I could give this company zero stars, I would. Since we have moved in, this management team has been one of the most unprofessional and disorganized. I have ever worked with in my life. They're withholding money that they know that they owe me and refusing to pay it back to me. My children have sustained injuries based on the conditions of the backyard.
And the unit itself has had constant maintenance issues
Also, should mention that they constantly lose important paperwork regarding your unit, including your insurance information. DO NOT USE THIS MANAGEMENT COMPANY
UPDATE:
THESE PEOPLE ARE CROOKS!!!!
The pipe burst in my basement because it was so old and decrepid, and they took DAYS to come out for an EMERGENCY service.
THEN they have the nerve to charge me THREE SEPARATE times for water that month knowing damn well it's their fault that water was flooding my basement
And the unit itself has had constant maintenance issues
Also, should mention that they constantly lose important paperwork regarding your unit, including your insurance information. DO NOT USE THIS MANAGEMENT COMPANY
UPDATE:
THESE PEOPLE ARE CROOKS!!!!
The pipe burst in my basement because it was so old and decrepid, and they took DAYS to come out for an EMERGENCY service.
THEN they have the nerve to charge me THREE SEPARATE times for water that month knowing damn well it's their fault that water was flooding my basement
Mary Schmitt
Clearly I should have read the reviews for landlords. These people are INCOMPETENT! They literally tried to break into the property when they thought the key wouldn't work. They mangled the lock and just left it. Also took the screws out of the basement lock trying to get in and did not put them back. Horrible experience! Avoid if you are a landlord at all costs!
Babinefertiti
Wonderful greetings, patient, great communication skills and customer service skills, well mannered and very helpful. 10/10 would recommend company and representative to family and friends and of course I absolutely will be using this platform again in the future.
Best regards,
Alexis
Best regards,
Alexis
Royalty
DO NOT RENT FROMM THESE PEOPLE!!!!! My best friend and i signed a lease with them on 7/24/21. Today is 8/12/21 and we still have not been able to move in because of the damages that are in this house. We have been calling them for the past three weeks to come and deal with the mold,the damage carpet which we I do not have a picture of, etc. We were supposed to have central air which we do not have,yet they still want all of this money from us. I would not recommend this place to anybody
Candice Cockrell
Client/Landlord Review
Updated review (Late July 2024)
I was finally able to speak with Zaphyr. He shared new details with me about the situation. I spoke with Zaphyr and Christine and believe they will actively work to rectify the situation.
Updated review (Late July 2024):
I have expected a call from Zaphyr 5 times. I received none of them. Three of the calls were scheduled.
While the staff is pleasant, it doesn't make up for the lack of coordination when it comes to handing my property.
Updated review (Mid July 2024):
I hired HWPM as a property manager to avoid stress. However, they have proven to lack coordination and the ability to be an effective property manager.
My tenant is extremely behind on rent. When the tenant first fell behind on rent I spoke to Zaphyr. Then Zaphyr give me false hope. He lied to and told me I wouldn't have to worry about the situation with the tenant being behind on rent. Then things went from bad to worse.
Christine and Janela also misinfomed me and told me the water bill got paid earlier this year (2024). I just called DPW. Nothing has been paid since January 2023.
Original review:
I've had a mix of negative and positive experiences with HomeWorks Property Management (HWPM) over the last 18 or so months.
HWPM manages my property for me. I have had 4 ( or more?) different Client Success Managers handling my property. Initially things were going well.
Then the tenant got behind on rent and I do believe HWPM dropped the ball by allowing the tenant to live in my property while being multiple months behind on rent. I partly believe the ball was dropped because of the transition between different Client Success Managers.
I hired a property manager to avoid the scenario I am currently experiencing ( tenant being multiple months behind on rent). However I am extremely disappointed that it has come to this.
Pros:
Online portal for clients
Texting service
Ability to speak with different employees to get updates
Cons:
Possiblity to have a tenant in your house and multiple months behind on rent.
Updated review (Late July 2024)
I was finally able to speak with Zaphyr. He shared new details with me about the situation. I spoke with Zaphyr and Christine and believe they will actively work to rectify the situation.
Updated review (Late July 2024):
I have expected a call from Zaphyr 5 times. I received none of them. Three of the calls were scheduled.
While the staff is pleasant, it doesn't make up for the lack of coordination when it comes to handing my property.
Updated review (Mid July 2024):
I hired HWPM as a property manager to avoid stress. However, they have proven to lack coordination and the ability to be an effective property manager.
My tenant is extremely behind on rent. When the tenant first fell behind on rent I spoke to Zaphyr. Then Zaphyr give me false hope. He lied to and told me I wouldn't have to worry about the situation with the tenant being behind on rent. Then things went from bad to worse.
Christine and Janela also misinfomed me and told me the water bill got paid earlier this year (2024). I just called DPW. Nothing has been paid since January 2023.
Original review:
I've had a mix of negative and positive experiences with HomeWorks Property Management (HWPM) over the last 18 or so months.
HWPM manages my property for me. I have had 4 ( or more?) different Client Success Managers handling my property. Initially things were going well.
Then the tenant got behind on rent and I do believe HWPM dropped the ball by allowing the tenant to live in my property while being multiple months behind on rent. I partly believe the ball was dropped because of the transition between different Client Success Managers.
I hired a property manager to avoid the scenario I am currently experiencing ( tenant being multiple months behind on rent). However I am extremely disappointed that it has come to this.
Pros:
Online portal for clients
Texting service
Ability to speak with different employees to get updates
Cons:
Possiblity to have a tenant in your house and multiple months behind on rent.
Christina Roper
Address
HomeWorks Property Management LLC Baltimore Property Management is located at 100 International Drive 23rd floor, Baltimore, MD 21202, United States
Website
The website of HomeWorks Property Management LLC Baltimore Property Management is: hwpmmd.com
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours