Dental Dreams of Edmondson

I went for a visit because my mouth was hurting took x-rays. Come to find out. The doctor said I had two cavities and she supposed to prescribe me some medicine for pain and infection. Call the pharmacy later no prescription and the system call back the next day, no prescription in the system called the office. They don’t open on Saturdays so now I’m paying still with medicine. ‍♂️

I found the staff to be very courteous and accommodating and pleasant. Everything ran smoothly and I was seen in a timely manner. The dentist was very understanding and quickly addressed my concern. I would recommend Dental Dreams to a friend.

Worst experience of my life. I called the day before to get the jump on things and gave them all my insurance information. They called me back the day of my appointment to let me know everything came through good with my insurance and I was all set. So I leave work 3 hours early, sit in the waiting room for 2 hours before they come out and tell me I don’t have dental insurance. So I show them my ID card and they say “oh that’s medicaid we don’t except that.” No, it’s Blue Cross Blue Shield. “Oh well that’s for medical not dental.” No, it literally says dental right on the card.
“Oh we don’t take HSA plans.” It is not an HSA plan. They hung up all 6 times my insurance provider called them to try and clear things up and then threatened me if I did not leave immediately. And apparently they still charged my insurance for a bunch of services I never got. The real kicker is when they called me to inform me they were going to charge me $100 for missing my appointment…while I was standing in their waiting room.

This was the first time for me and my son and I was very happy with the service, staff and location. This place was Awesome! Next day appointment, quick wait time, very clean office and friendly professional staff. This is our new dentist from now on! Thanks EVERYONE.

My very first time i visit dental dream the staff there was very professional nice and pleasant and not only my first visit but each time i visit they also have walk in for emergencies long hours of walk in not all dentist offer this service or even weekend appointments I was very satisfied with the service I received there i would definitely recommend this dentist thanks for a job well done and great staff there this is definitely my dentist I have no problem giving this dentist 5 stars ⭐️ ⭐️⭐️⭐️⭐️