Dental Dreams - Belair

5/5 experience !As someone who’s worked in the dental profession for 9 years I wanted to try a dental office other than work, I want to this dental office and it was both clean, and professional. The front office staff was very professional and attentive to the insured and uninsured which was very nice to see . The back office was just as great ; very thorough and trained in chair side manner , and taking quality x-rays with minimal exposure, great job! The dentist is a great example of patient flow , he took his time with me , created a treatment plan for work I’ll need and gave me a really good cleaning . I recommend this dental office to anyone who may have had a bad experience; the dentist is very gentle and patient . Also wait times are normal for any dental office I didn’t mind the wait because I know some procedures can take longer then others , it was a 2 hour wait but you have to be mindful it’s a office that offers walk ins, in any kind of facility we all have to be mindful that sometimes we just have to be more patient, this is a really good office and wait times are subject to change ,I’m 100% happy with my treatment . check them out! Chow

Like what's the point of giving someone an appointment if they will still have walk in wait times? If I get there early I at least expect to be seen at my actual appointment times... Like come on y'all sometimes people take off to take care of multiple things. I do not expect to be waiting a whole two hours after my appointment time. Then my son is a few months from 18 and you tell me I still have to stay in a waiting area for him or else nothing won't get done. I'm sorry but this is why I don't like coming to certain areas for business like this is my only day I have and it's wasting on waiting because he's 2 patients behind appointments!

We love it at dental dreams- belair. It's always clean and staff is very welcoming and friendly.. Most times they have gift baggies for the kids. The doctor's always answers any questions I may have and the wait is never too long. They also offer a play room for the little ones.I recommend dental dreams - belair to All of my friends and family.

I had a wonderful experience at dental dreams the staff was very nice the doctor was very professional and knew his job very well. Everything went well and made sure I would be in no pain ,everybody was very pleasant, Doctor was all about his business and did it the way I thought it should be done and that is quickly and with the least amount of pain, I would recommend dental dreams to anyone.

My husband had an appointment here yesterday for a cleaning. Everything went smoothly at first then the dentist recommended and extraction that was needed. He reluctantly agrees to the extraction but did it knowing it was necessary. The dentist said he would be sending something over the the pharmacy for pain and an antibiotic. I get to the pharmacy and they only have the antibiotics so we call the office and they apologize and say give it 30 mins and the pain medication will be sent over. I go to Walmart up the street and return to the pharmacy about 40 mins later. They still have no medication for pain. We call the office and are told he was gone for the day and won’t be back until next Thursday which is 6 days from now. I ask if there anyone else who can either reach him or send the medication. We’re told the other dentist in the building refused since he didn’t perform the extraction and that they do not have a manager there to escalate the problem to. The woman who answered the phone said she reached out to a manager via email since she does not have a phone number for her and was waiting to hear back. Th main issue here for me is not just that he forgot to properly treat a patients pain after surgery but that there is no real procedure or protocol for how to help of this happens. The woman on the phone was professional and very apologetic so this is not against her but the company as a whole. I work in healthcare myself and there is no way that if I forgot to do something as important as sending medications to a patient that nobody would either send it for me after reviewing my plan in the note or call me on my cell phone so I can do it from home if nobody else at the office could do it. The company needs to do better when it comes to handling these type of situations.