Gaston Larry H MD

I’ve had to reschedule twice to get in and on the days of my appointments I’m waiting at least an hour cause there’s no organization. I wanna support black businesses but they won’t thrive operating like this. He needs to hire more people that specializes in what he does and they have paperwork all over the office that’s probably backed up from the 80’s! Like there needs to be a change and immediately. This will probably be my last month with him

Dr. Gaston is great at what he does. However, he doesn’t talk or explain to you whatever it is happening or going on with your condition. He just sends prescriptions to the pharmacy and sends you on to your way. No instruction on what he’s giving you or what to do.
The overbooking of appointments and wait times are inconsiderate and insane! It’s no reason to be waiting 1 hr 1/2+ past your appointment time and there are people scheduled before you still sitting in the waiting room. He needs to hire more staff to perform the services he offers. If the chemical peel lady is not there or calls out that day, he has no one that can perform that service for you and you have to reschedule. You will get a text saying she won’t be in but that will literally be mins before your appointment. And not for nothing, the Garwyn Medical location is disgusting, outdated, and in need of a desperate renovation; furniture and all.

I love Dr. Gaston, been with him for years. However, Whoever answers the phone needs to do better. She double check my phone number and pharmacy, to end up calling my mom and the wrong pharmacy.. how?! Took a month to receive my prescription. Biggest turn off EVER and I’m super understanding but THAT grind my gears.

The doctor does an amazing job but the wait time is not ideal. The office doesn’t have enough chairs so you may have to stand in the hallway and it’s hot not to mention.

Dr. Gaston’s is an excellent doctor. However the office is dirty, the staff over books the patients . 20 people shouldn’t have the same appointment time. Not to mention if you gonna have your patients waiting at least have somewhere for them to sit while waiting. The waiting area is full and you have folks standing up outside the office. It’s ridiculous!!!